FAQs

Any Questions?

Some Answers ...

We include most information on the individual tour’s webpage .

Once you book your trip, we will send you a comprehensive tour document as well as our recommended kit list, meeting point and times and even recommendation about where to stay in Glasgow pre – or post-trip.

Anything you are unsure about, either before making a booking or after, please get in touch, we are here to help.

How can I make a trip reservation?

The easiest way is to book online. As long as space on a trip is available it is bookable online and there is no need to enquire.

If you are not sure but want to make a provisional reservation, please get in touch and we may be able to ‘hold’ a place for you for a limited time.

 

How do I pay for my trip?

When you book online you’ll be asked to pay a non-refundable deposit by paypal or credit card. This secures your place and you will receive a receipted invoice from us confirming your trip and with details about when and how to make your final balance payment.

*Please do take note of our booking terms & conditions here.

How difficult are the hikes?

Most of our walking routes are in hilly terrain on good paths or narrower trails which can be rough, muddy and slippery. You should have some experience of walking on unpaved trails. We don’t climb big mountains but enter into wilderness areas and sometimes walk up and over mountain passes with an ascent of up to 500m.

Steep Terrain? Our hikes generally do not include very steep ascents or descents nor pass along vertical cliffs. If this is the case we will indicate this in our information.

How fit should I be?

You should have the fitness of someone who is regularly active, enjoys a moderate walk of 3 to 4 hours and is sure footed with good balance.

How many people will there be in the group?

We keep our group sizes small with a maximum of 8. This ensures a much more personal environment in which to spend a week enjoying your holiday getting to know each other and sharing your experiences.

Small groups enable our ‘leave no trace’ environmental policy and allow more flexibility and spontaneity – all of which are part of a great travel experience.

I am a solo traveller. Do I have to pay a single room supplement?

Our tour prices are on two sharing and for solo travellers this would mean sharing a two bedded twin room with another person of the same sex. For most of our tours we do have a limited number of single rooms available. Please note your request on your booking form and we’ll get back to you.

Who are the people in your groups?

Our clients tend to be solo travellers with ages ranging from 20 – 72 with the majority between 38 – 65. Of course, every group varies.

For families it is important to note that young persons need to be 16 years of age in order to register for our trip and be accompanied by an adult.

Our groups are international, mostly made up of travellers from the US, Canada, Germany, Switzerland, Australia, Spain and increasingly China and India. You will have an interesting time!

What clothes and equipment should you bring?

Walking is a low cost activity and requires no equipment as such. However, good walking boots, a rain jacket and a comfortable day rucksack are essential.

On booking one of our tours we’ll send you our recommended kitlist but if you have any questions in the meantime,  please get in touch.

How much luggage can I bring?

Our compact tour bus comfortably accommodates 8 passengers plus driver. Each person may bring 1 medium suitcase or duffle sack plus 1 day backpack.

Do I really need Travel Insurance

We strongly advise you to take out appropriate and comprehensive insurance to cover you for last minute cancellation, flight delays, accidents, medical costs and repatriation. It gives you peace of mind and can save your holiday if something does happen.

We do not sell travel insurance ourselves and you would have to obtain this yourself.

Can I cancel my booking?

You can cancel your trip any time before departure. A cancellation charge will apply based on the trip departure date and your date of cancellation. We can only accept your cancellation in writing. You can find our detailed cancellation charges here.

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